How to Manage Soft Bounces and Resend Emails in Mautic
Bounce handling in Mautic is a topic that keeps coming up, and for good reason. If you’re sending emails through services like SendGrid, knowing how Mautic treats soft and hard bounces can save you a lot of headaches and lost contacts. Recently, a Mautic user asked about an issue where their emails get marked as […]
PHP 8.5 Drops ext-imap: What Mautic Users Need to Know About Composer Install Errors
If you’ve tried installing or updating Mautic with PHP 8.5 recently, you might have hit a nasty snag: a Composer error complaining that the ext-imap extension is missing. You’re not alone. This popped up on the Mautic forums—turns out Mautic 7.2.1 still requires ext-imap, but PHP 8.5 has actually removed that extension entirely. The core […]
PHP 8.5 Removed ext-imap: What Mautic Users Need to Know Before Upgrading
If you’ve tried installing or updating Mautic using Composer on PHP 8.5, you might have hit a frustrating wall thanks to the missing ext-imap extension. This issue recently popped up in the Mautic community forum, and it’s causing some installer headaches. Here’s the lowdown: PHP 8.5 has removed the ext-imap extension entirely. This wasn’t just […]
PHP 8.5 Removes ext-imap: What Mautic Users Need to Know for Composer Installs
If you’re running Mautic and jumped onto PHP 8.5 early, you might have hit a snag during installation or updates: the dreaded “ext-imap missing” error when using Composer. This one popped up recently in the Mautic community, and it’s worth unpacking for anyone trying to keep their Mautic setup smooth and up-to-date. Here’s the deal. […]
GrapesJS Plugin Still Not Loading After Mautic 7.2.1 Update? Here’s What You Need to Know
If you recently upgraded your Mautic installation to version 7.2.1 hoping it would fix the stubborn GrapesJS builder plugin loading issues, you’re not alone in running into trouble. Several users in the community have reported that despite upgrading, GrapesJS still fails to load, showing the frustrating message: “Please enable the GrapesJS builder plugin (or another […]
Why GrapesJS Still Fails to Load in Mautic 7.2.1 — What You Need to Know
If you’ve upgraded your Mautic to version 7.2.1 hoping the GrapesJS builder would finally work smoothly again, you’re not alone in running into trouble. Despite expectations that 7.2.1 would fix the GrapesJS loading issue, the frustrating popup telling you to “Please enable the GrapesJS builder plugin” is still showing up. What gives? Here’s what’s happening: […]
GrapesJS Still Not Loading After Mautic 7.2.1 Upgrade? Here’s What You Need to Know
If you’ve upgraded your Mautic to version 7.2.1 expecting the GrapesJS page builder plugin issue to be fixed, you’re not alone if it still refuses to load. A recent discussion on the Mautic community forum revealed users encountering the same frustrating message: “Please enable the GrapesJS builder plugin (or another builder plugin) to use this […]
Why Counting Email Frequency by Sender Domain Could Improve Your Mautic Multi-Brand Campaigns
If you’re running multiple brands or sender domains from the same Mautic setup, you might have noticed a quirky limitation with the “Frequency Rule” feature. Right now, it counts emails sent globally—meaning if you set it to “1 per day,” that limit applies across all your brands and domains combined. That might sound fine initially, […]
Want Frequency Rules to Respect Multiple Sender Domains in Mautic? Here’s What’s Brewing in the Community
If you’re running Mautic for multiple brands or sender domains, you might have hit the frustrating snag where the built-in “Frequency Rule” applies globally, throttling emails across all your brands instead of separately. A recent thread on the official Mautic community forum brought this up nicely: the idea is simple but impactful — have the […]
Why Counting Frequency Rules Per Sender Domain Could Be a Game-Changer for Multi-Brand Mautic Users
If you run multiple brands or sender domains from a single Mautic instance, you’ve probably hit a snag with frequency rules. The “1 email per day” limit applies globally, meaning if Brand A sends an email to a contact, Brand B can’t send one that same day—even if recipients wouldn’t mind. This has been a […]