Why You Can’t Edit Emails in Mautic’s Builder (and What to Do About It)

A Mautic newbie recently hit a snag that’s caught a few others off guard: opening emails in the Builder but not being able to edit anything visually—just the code editor works fine. Sounds familiar? Let’s unpack it. The short answer: no, the Builder should absolutely let you drag, drop, and edit visually without switching to […]

Can’t Edit Emails in Mautic’s Builder? Here’s What’s Going On

If you’re new to Mautic and finding that the email builder lets you open templates but won’t let you actually edit the content — you’re not alone. This came up recently in the Mautic community, and it’s confusing because no error shows up in the logs, and your PHP and database are fine. Here’s the […]

Having Trouble Editing Emails in Mautic’s Builder? Here’s What’s Up

If you’re new to Mautic and scratching your head because you can open email templates in the builder but can’t actually make visual edits—welcome to a pretty common confusion. A recent forum thread popped up where a user on Mautic 7.0 with PHP 8.3.31 and MariaDB 11.8.3 was facing exactly this issue. They could only […]

Can’t Edit Email with Mautic Builder? What New Users Need to Know

If you’re new to Mautic and scratching your head because the email builder won’t let you edit content, you’re not alone. A recent forum post from a fresh Mautic user highlighted this frustration: they can open email templates in the builder but can’t change anything on the page unless they switch to the code editor. […]

How to Fix the Twig includeWithEvent() Error After Updating Mautic from 7.0.1 to 7.1.2

If you recently updated your Mautic instance from version 7.0.1 to 7.1.2 using Composer and suddenly found your site offline with an error message, you’re not alone. This isn’t your average update hiccup — it’s caused by a subtle but impactful change in how Twig, the templating engine Mautic relies on, handles the include() function. […]

Mautic 7.1.2 Update Breaks Site Due to Twig Return Type Mismatch — Here’s the Fix

If you recently upgraded your Mautic from 7.0.1 to 7.1.2 and suddenly found your entire site offline with a message like “The site is currently offline due to encountering an error,” you’re not alone. The culprit comes down to a subtle but critical mismatch in how Mautic handles Twig’s include() function after the update. Here’s […]